Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoX1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ... Oct 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again.Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ...followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter". Error Code: RDK-03013. Description: It appears that your X1 box is either not activated or doesn't have a strong enough signal. You can try tightening the coax cable or restart your set-top-box by pressing the power button for 10 seconds and releasing it.Thursday, February 10th, 2022 8:37 PM Closed RDK-03033 Errors I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times.Restart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Learn how to resolve the X1 error code RDK-03031. Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...RDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail. With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ...Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itXfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported routers altogether. A package costs a fraction of what users would pay if they ...First of all, you have to unplug all the cables from your Internet Router including the power cable. After that, you have to hold the “Power” button for 30 seconds. You have to do this for both your Router and Cable boxes. Now, plug in the power cable and switch on the power.Jan 28, 2018 · Comcast provides a lot of services under an umbrella term of Xfinity services. Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported ... But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. Reply nerdburgSomething went wrong. I wasn't able to load. Please refresh to try again. RefreshSolution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ...What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...Jul 22, 2020 · The Reference Design Kit is a modular, fully-integrated software stack that any operator can use to develop and launch services on a huge range of broadband, broadcast or hybrid CPE hardware. RDK creates a huge opportunity to transform the STB devices at the end of your network from a static content viewpoint into a foundation for richer, more ... How do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Oct 27, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send it how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGEX1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.Jul 22, 2020 · The Reference Design Kit is a modular, fully-integrated software stack that any operator can use to develop and launch services on a huge range of broadband, broadcast or hybrid CPE hardware. RDK creates a huge opportunity to transform the STB devices at the end of your network from a static content viewpoint into a foundation for richer, more ... Jan 3, 2022 · Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. To resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically. Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not. followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter". Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Xfinity Assistant X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV. The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way ®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services. To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in.Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not. RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices.May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ... First of all, you have to unplug all the cables from your Internet Router including the power cable. After that, you have to hold the “Power” button for 30 seconds. You have to do this for both your Router and Cable boxes. Now, plug in the power cable and switch on the power.Nov 21, 2022 · Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed. RDK-03013. So just switched over to comcast from direct tv since it was getting too expensive and now im getting this constantly on all the lines, tried replacing the splitter and did nothing. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itRDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...To resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us ...What is RDK Comcast? The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way ® , IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itTo send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ...RDK errors in Xfinity cable boxes are usually seen where the cable box runs into an unexpected issue. It can be related to a loss in signal, audio bugs, or even issues that can cause the system to crash.RDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.RDK - 03087. A WiFi Signal is Lost. 4 Q RDK - 03088. A WiFi Internet Connection is Lost. 5 Q RDK - 03101. A Xi5 Finds SSID but cannot connect. 6 Q RDK- 03103. ASee full list on themescene.tv Initially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.
ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.. Radney
Learn to troubleshoot common error codes.Xfinity Assistant Something went wrong. I wasn't able to load. Please refresh to try again. Refresh No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.Jul 21, 2018 · how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail. No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.Aug 24, 2022 · To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022. Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it.xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ...Support TV & Streaming RDK - 03011 - We're Sorry, There is a Problem - X1 Error Message This document provides instructions for resolving the "RDK - 03011 - We're Sorry, There is a Problem with Your XFINITY TV" error. When this error occurs, you will see this message: "We've run into a problem." Solution CodeThe issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day..
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